Privacy Policy

Who we are

Master Pro Duct & Chimney provides home services in Texas.

For privacy questions or requests, contact us:

• Email: Masterproductchimneycleaning@gmail.com
• Phone: (945) 231-1104
• Mailing address: [MAILING ADDRESS]

What we collect

When an online form is available, we collect the information you enter in it:

• Quote form: first and last name, phone, email, service address, city, ZIP code, requested service, preferred appointment date or time and message.
• Contact form: name, phone, optional email, reason for contacting us and message.

Our hosting and spam protection also process basic technical information, such as IP address, browser information and security-verification data, as needed to run and protect the site. Forms use a request identifier to help prevent duplicate messages and a hidden check to detect spam.

Why we use it

We use your information to respond to your request, schedule and provide service, send quotes, follow up on your request, and protect the site from spam and abuse. We do not use it for unrelated purposes without asking you.

Who helps us process it

We use these service providers:

• Vercel: hosts the website and processes technical information needed to deliver and operate it.
• Resend: delivers messages submitted through available forms to our email.
• Cloudflare Turnstile: checks for spam and bots when the quote form is enabled. It processes technical signals from your browser for that security check.

We share information with these providers as needed for the services above. Cloudflare also uses technical signals to improve Turnstile’s bot detection, as explained in its Turnstile Privacy Addendum.

Links to WhatsApp, Facebook and other websites take you to services with their own privacy policies.

Selling and targeted advertising

We do not sell your personal information, and we do not share it for targeted advertising.

How long we keep it

We keep your information only as long as needed to handle your request, provide service and keep normal business records. When it is no longer needed for these purposes, we delete it.

Your choices and rights

You can contact us to ask to access, correct or delete your personal information, or to ask a privacy question. Use the email, phone or mailing address listed above.

Texas residents may have additional rights under Texas law. We will respond within a reasonable time and any legal deadline that applies. We will not treat you differently for making a privacy request.

Security

We use reasonable measures to protect your information, but no website or email is 100% secure.

Children

The site is not directed to children under 13, and we do not knowingly collect their personal information. If you believe a child has provided information through the site, please contact us so we can address it.

Changes to this policy

We may update this policy. When we do, we will change the “Last updated” date at the top of this page.